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Terms & Conditions

1. Terms & Conditions

Welcome to Satguru Travel Turkey (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and any travel-related bookings made with us. By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Services.

2. Company Information

Satguru Travel Turkey

Registered in the Republic of Türkiye

3. Scope of Services

Satguru Travel Turkey provides comprehensive travel and tourism services, including but not limited to:

  • Flight and Hotel reservations
  • Tour Packages and excursions
  • Visa Assistance
  • Airport Transfers
  • Corporate and leisure travel management

All services are subject to availability and may vary depending on supplier policies and destination regulations.

4. Bookings and Payments

  • All bookings are subject to confirmation and availability at the time of reservation.
  • Prices are quoted in [TRY/USD/EUR – specify].
  • To confirm a booking, full payment or a deposit (as required) must be made.
  • Payments can be made via credit card, bank transfer, or other approved methods.
  • We reserve the right to cancel a booking if payment is not received on time.

5. Cancellations and Refund Policy

  • Cancellations must be submitted in writing to Satguru Travel Turkey via email.
  • Refunds (if applicable) are subject to supplier policies including airlines, hotels, and tour operators.
  • Certain services, promotions, or special fares may be non-refundable.
  • If a service is cancelled by the company due to unforeseen events (e.g., weather, strikes, or If a service is cancelled by the company due to unforeseen events (e.g., weather, strikes, or government regulations), customers will be offered an alternative or refund in accordance with our policy. 

6. Changes and Modifications

Satguru Travel Turkey reserves the right to modify itineraries, prices, or schedules due to operational needs, safety, or circumstances beyond our control. Customers will be informed as early as possible, and suitable alternatives will be provided when available.

7. Travel Requirements and Responsibilities

  • Travelers are responsible for obtaining valid passports, visas, health insurance, and other necessary travel documents.
  • Satguru Travel Turkey is not responsible for denied entry, missed flights, or additional costs caused by incomplete or invalid documentation.
  • Travelers must adhere to all local laws, health, and safety requirements.

8. Liability Disclaimer

  • Satguru Travel Turkey acts solely as an intermediary between customers and third-party suppliers (e.g., airlines, hotels, tour operators).
  • We are not responsible for loss, injury, damage, delay, or inconvenience caused by third parties, force majeure, or events beyond our control.
  • Our liability is limited to the total amount paid directly to us for the specific service in question.

9. Intellectual Property

All website content, including text, images, graphics, and logos, is the property of Satguru Travel Turkey or its licensors. No material may be copied, distributed, or used without prior written permission.

10. Privacy & Data Protection

Your privacy is important to us. We collect and process personal information according to Turkish Personal Data Protection Law (KVKK No. 6698) and our Privacy Policy (below). By using our Services, you consent to the collection and processing of your personal data in line with these policies.

11. Force Majeure

Satguru Travel Turkey shall not be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, war, terrorism, strikes, civil disturbances, pandemics, or government restrictions.

12. Governing Law & Jurisdiction

  • These Terms are governed by the laws of the Republic of Türkiye.
  • Any disputes shall fall under the exclusive jurisdiction of the courts of Istanbul, Türkiye.

13. Contact Information

For any questions or concerns about these Terms, please contact: